How When I Am Gone Works
Before anything else, choose what you'd like to do. You can change or add to your choice at any time.
Choose Your Setup
What would you like to do today?
Create a Will
Create a South African will you can print, sign, and keep. No vault required.
Create a Secure Vault
Store estate information, documents, and instructions securely. No will required.
Create a Will + Secure Vault
RecommendedCreate your will and securely store everything your executor will need.
Vault Setup
Applies if you choose "Create a Secure Vault" or "Create a Will + Secure Vault"
- 01
Create Your Secure Account
Sign up, verify your email, and create your personal vault passphrase. This passphrase encrypts your information and is never stored by When I Am Gone.
- Email verification for security
- Create a strong vault passphrase
- Passphrase stays on your device only
- Complete quick onboarding wizard
- 02
Add Your Estate Information
Record assets, liabilities, insurance, and documents. All data is encrypted before it leaves your device.
- Property, vehicles, bank accounts
- Insurance policies and investments
- Important contacts and professionals
- Upload encrypted document copies
- 03
Designate Trusted People
Add executors, family members, and professionals. Control who can access what, and when.
- Nominate primary and backup executors
- Add family member contacts
- Include your attorney and accountant
- Control access permissions
- 04
Record Your Wishes
Document funeral preferences, messages, and first-step instructions. These are informational and guide your executor.
- Funeral and burial preferences
- Messages to family members
- First 72 hours checklist
- Guardianship wishes (informational)
- 05
Generate Your Executor Pack
Create a structured PDF with everything your executor needs. Choose redacted or full-access versions.
- Professional formatted document
- Checklists for SA requirements
- Contact information summary
- Secure sharing options
- 06
Keep Everything Updated
Update your information anytime. Your executor always has access to the latest authorised information.
- Update anytime from any device
- Automatic backup of encrypted data
- Controlled access workflow
- Complete audit trail
Will Creation
If you chose "Create a Will"
If you choose to create a will, you'll complete a guided questionnaire and receive a printable South African will document.
Important:
- The will must be printed and signed
- Two competent witnesses are required
- Electronic wills are not valid in South Africa
- When I Am Gone does not appoint itself as executor and does not require you to use any specific professional
Executor Access Workflow
We've built a careful workflow to ensure your information is only accessed by the right people at the right time. Your executor can request access, and you maintain control until you choose otherwise.
- 1Executor requests access through the service
- 2You receive a notification and can approve or deny
- 3If needed, admin can verify death confirmation
- 4Executor accesses only what you've authorized
Complete Audit Trail
Every access, login, and action is logged for complete transparency.
Simple, transparent pricing
All plans include secure vault storage, access controls, and South-African-focused features. Choose the plan that fits your situation; you can change at any time.
When I Am Gone provides information storage tools only. This is not legal or financial advice. Prices are in South African Rand (ZAR) and include VAT where applicable. Get expert advice or speak to a vetted professional.
Pricing Questions
Can I change plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and you'll be charged or credited proportionally.
What payment methods do you accept?
We accept all major credit and debit cards, as well as instant EFT through Paystack. All payments are processed securely in South African Rand (ZAR).
Is there a free trial for Professional plans?
Yes, Professional and Enterprise plans include a 14-day free trial. No payment details required to start.
Can I cancel at any time?
Absolutely. You can cancel your subscription at any time from your account settings. Your vault remains accessible until the end of your billing period.
Ready to Get Started?
Join thousands of South Africans who trust When I Am Gone to protect their family's future. It only takes a few minutes to begin.