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    Vault. Will. Handover pack.For families

    Estate documents, instructions and handover information in one South African vault.

    Whether you are planning ahead, raising young children, helping ageing parents, or finding your feet after a loss. When I Am Gone gives you a structured way to get organised. Built in South Africa, for South African families.

    Start your vaultSee how it works

    FSP No. 55699Encrypted estate vault

    Looking for guidance for a specific situation? Browse the Are you... pathways for widows and widowers, parents of young children, blended families and more.

    Why it matters

    Why it matters

    The reasons below are practical: fewer missing documents, clearer instructions, and a better record for the person handling the estate.

    Encrypted by default

    Consumer vault entries are browser-encrypted. Some authorised sharing workflows use server-side envelope encryption so access can be scanned, granted and audited. Access follows the permissions and verification rules you set.

    Read our security approach

    One organised home for everything

    Keep documents, account details, and instructions together so nothing gets lost.

    Share When Ready

    Designate trusted family members or your executor who can request access when needed.

    Your vault

    What you can store in your vault

    A working list of what most families keep in one place. You do not have to fill it all in. Start with whatever is closest to hand.

    • Identity documents and certified copies
    • Property deeds and vehicle papers
    • Bank account and investment details
    • Insurance policy information
    • Will location and executor contacts
    • Digital account list and executor instructions
    • Medical directives and preferences
    • Funeral wishes and instructions
    • Personal notes to loved ones
    • Important contact details

    How it works

    Getting started

    1. Create your vault

      Sign up with your email. Set a passphrase that only you know.

    2. Add your information

      Upload documents, record details, write notes. Take your time.

    3. Share when ready

      Invite your executor or family. They can request access when needed.

    Already facing a loss?

    Already in the first two weeks?

    A separate, no-signup companion for widows, widowers and adult children carrying the load right now. Day-by-day steps, who to notify, and a printable kit.

    Open the companion

    Common questions

    Common questions

    What is When I Am Gone?
    When I Am Gone is a secure digital vault where you can store important estate information: documents, account details, contacts, and instructions. Your family or executor can find everything when they need it.
    What isn't WIAG?
    WIAG is a registered Financial Services Provider (FSP No: 55699) providing estate planning tools. The will wizard helps you prepare your estate documents; this is a document preparation tool, not a substitute for qualified legal advice. For legal advice on your specific estate, consult a qualified attorney.
    Is my information safe?
    We use encryption, access controls and audit logging, but no online system can remove all risk. Your device security and passphrase remain important.
    Can I try it free?
    Yes. You can create a vault and start adding information at no cost. Paid plans offer additional features like more storage and sharing options.
    Who can see my information?
    Only you, unless you choose to share access. You control exactly what each person can see and when they can request access.

    When you are ready

    Ready to get organised?

    Start building your secure vault today. It's free to try.

    Create your vault

    When I Am Gone

    Secure estate information vault for South Africans.

    When I Am Gone is a life-file and estate-readiness platform. It is not a law firm, financial adviser, estate administrator, executor service, probate service or insurer. The platform stores information you supply and helps you keep it organised; it does not provide legal, tax or financial advice.

    When I Am Gone (Pty) Ltd ("When I Am Gone") is a registered Financial Services Provider (FSP No: 55699) providing secure digital information storage and estate-readiness tools. When I Am Gone is not a law firm or estate planning professional. For personalised legal, tax or estate planning advice, consult a qualified attorney or fiduciary practitioner. Executors and beneficiaries are responsible for verifying information and obtaining professional advice before acting.

    Will documents created using When I Am Gone must be printed, reviewed, and signed in the presence of two competent witnesses as required by the Wills Act 7 of 1953. Electronic wills are not valid under South African law. When I Am Gone does not verify will validity, witness competency, or guarantee executor or Master of the High Court acceptance.

    When I Am Gone is the responsible party for processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Promotion of Access to Information Act 2 of 2000 (PAIA). We process data based on your consent and contract performance. Data categories collected include identity, contact, estate, and financial information. Consumer vault entries are browser-encrypted; some authorised sharing workflows use server-side envelope encryption so access can be scanned, granted and audited. The security of your own device and passphrase remains your responsibility. Data is held with our cloud and database providers under written POPIA processing terms. Retention: active accounts are retained while the account remains open. Deleted vault contents are removed from active storage. Limited regulatory, audit and transaction records may be retained where required by law, including FICA records kept for at least 5 years from the applicable trigger date.

    You have the right to access, correct, delete, or object to processing of your personal information. Contact our Information Officer at support@wheniamgone.co.za for data subject requests. We notify the Information Regulator and affected data subjects as soon as reasonably possible after discovery of a security compromise, in line with POPIA. Our internal target is 72 hours where the facts allow it. See our Privacy Policy for full details.

    © 2026 When I Am Gone (Pty) Ltd. All rights reserved. Registered in South Africa.

    When I Am Gone is a registered Financial Services Provider | FSP No: 55699 | Regulated by the FSCA

    Administrative vault services are non-FAIS. Insurance services, where live, are financial services and are provided under the relevant authorisation, disclosures and product-provider terms. The will wizard and estate vault are software tools, not FAIS products. Insurance cover products are not yet on sale. When insurance products are offered, any remuneration will be regulated under FAIS and disclosed before any transaction. CPA and ECTA cooling-off rights apply where the transaction qualifies. The FSP licence is held by When I Am Gone alone and is never re-presented under a partner brand.

    When I Am Gone