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    About When I Am Gone

    Built in South Africa, for South African estates

    When I Am Gone helps families and their advisers organise the information an estate actually needs: assets, key people, documents and instructions, and release it to the right people at the right time.

    We operate within the South African legal and regulatory framework: the Wills Act, the Administration of Estates Act, FAIS, FICA and POPIA. The team behind the product combines legal, fiduciary, financial-advisory and engineering experience.

    Team

    The people responsible for building and operating When I Am Gone day to day.

    David Kop CFP®

    David Kop CFP®

    Director and Key Individual

    CFP®FAIS Key Individual

    David is the founder of FI Consult, a boutique financial-services consulting practice focused on governance, compliance and regulatory matters for licensed financial services providers. He has spent his career working at the intersection of financial planning and financial-services regulation, advising FSPs on conduct standards, product oversight and FAIS compliance frameworks. David has served in policy roles at the Financial Planning Institute of Southern Africa (FPI), contributing to the development of professional standards for financial planners in South Africa. At When I Am Gone he is responsible for governance, compliance and the Key Individual function for FSP 55699, ensuring that the platform meets its obligations under FAIS, FICA and the FSCA’s conduct standards.

    Natalie Macdonald Spence

    Natalie Macdonald Spence

    Founder and Director

    LLBLLM Tax UCTAdmitted AttorneyConveyancer and Notary

    Natalie is an admitted attorney, conveyancer and notary with a postgraduate LLM in Tax Law from the University of Cape Town. She practised as an estate attorney for several years, specialising in deceased-estate administration, estate planning and the conveyancing of immovable property within deceased estates. That on-the-ground experience of what families face when a loved one dies - the paperwork, the waiting, the missed documents - is the foundation of everything When I Am Gone is built to solve. Natalie serves on the committee of the Cape Town Attorneys Association. She leads the platform’s legal and estate-practice direction.

    Editorial team

    The bylines on our guides, resource articles and pathways link to the editorial team below. Content is dated with both its publication date and its last review date, and is refreshed when South African law or practice changes.

    When I Am Gone editorial

    Editorial team

    In-house editorial and product team

    The When I Am Gone editorial team writes and maintains the guides on this site. Content is dated with both the publication date and the last review date, and is refreshed when South African law or practice changes.

    Why we're called When I Am Gone

    The name comes from something simple: the phrase families actually use when they sit down to plan for what happens after a death. Not clinical. Not legal. Just honest. "When I am gone, here is what I want you to know."

    We chose it because it captures exactly what this platform is for. Everything we build is designed to make that moment easier for the people left behind — to reduce the paperwork, the confusion and the searching, so families can focus on grieving rather than administering.

    Work With Us

    WIAG partners with financial advisers, financial institutions, accountants and attorneys to help their clients prepare properly.

    If you work with families on estate planning, will drafting, financial advice or estate administration, there is a natural home for WIAG in your practice. We help your clients organise the information you will need when the time comes — assets, key contacts, documents, and instructions — and release it securely to the right people.

    We don’t sell your data or your clients’ data. We don’t approach your clients.

    Governance

    When I Am Gone (Pty) Ltd is the regulated entity behind When I Am Gone. It is a registered Financial Services Provider, FSP 55699, regulated by the Financial Sector Conduct Authority. Certain services on the platform are financial services under FAIS, while administrative vault services are non-FAIS.

    Registered entity
    When I Am Gone (Pty) Ltd
    FSP number
    FSP 55699
    Registered address
    Cape Town, South Africa
    General enquiries
    hello@wheniamgone.co.za
    Compliance
    compliance@wheniamgone.co.za
    Information Officer
    support@wheniamgone.co.za

    Work with us

    Open a vault for your own estate, or talk to us about partnering as a practitioner.

    You remain free to appoint an executor of your choice. WIAG does not require you to appoint WIAG as executor. If you do not have someone suitable, WIAG may be able to help you consider an option.
    When I Am Gone

    Secure estate information vault for South Africans.

    When I Am Gone is a life-file and estate-readiness platform. It is not a law firm, financial adviser, estate administrator, executor service, probate service or insurer. The platform stores information you supply and helps you keep it organised; it does not provide legal, tax or financial advice.

    When I Am Gone (Pty) Ltd ("When I Am Gone") is a registered Financial Services Provider (FSP No: 55699) providing secure digital information storage and estate-readiness tools. When I Am Gone is not a law firm or estate planning professional. For personalised legal, tax or estate planning advice, consult a qualified attorney or fiduciary practitioner. Executors and beneficiaries are responsible for verifying information and obtaining professional advice before acting.

    Will documents created using When I Am Gone must be printed, reviewed, and signed in the presence of two competent witnesses as required by the Wills Act 7 of 1953. Electronic wills are not valid under South African law. When I Am Gone does not verify will validity, witness competency, or guarantee executor or Master of the High Court acceptance.

    When I Am Gone is the responsible party for processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Promotion of Access to Information Act 2 of 2000 (PAIA). We process data based on your consent and contract performance. Data categories collected include identity, contact, estate, and financial information. Consumer vault entries are browser-encrypted; some authorised sharing workflows use server-side envelope encryption so access can be scanned, granted and audited. The security of your own device and passphrase remains your responsibility. Data is held with our cloud and database providers under written POPIA processing terms. Retention: active accounts are retained while the account remains open. Deleted vault contents are removed from active storage. Limited regulatory, audit and transaction records may be retained where required by law, including FICA records kept for at least 5 years from the applicable trigger date.

    You have the right to access, correct, delete, or object to processing of your personal information. Contact our Information Officer at support@wheniamgone.co.za for data subject requests. We notify the Information Regulator and affected data subjects as soon as reasonably possible after discovery of a security compromise, in line with POPIA. Our internal target is 72 hours where the facts allow it. See our Privacy Policy for full details.

    © 2026 When I Am Gone (Pty) Ltd. All rights reserved. Registered in South Africa.

    When I Am Gone is a registered Financial Services Provider | FSP No: 55699 | Regulated by the FSCA

    Administrative vault services are non-FAIS. Insurance services, where live, are financial services and are provided under the relevant authorisation, disclosures and product-provider terms. The will wizard and estate vault are software tools, not FAIS products. Insurance cover products are not yet on sale. When insurance products are offered, any remuneration will be regulated under FAIS and disclosed before any transaction. CPA and ECTA cooling-off rights apply where the transaction qualifies. The FSP licence is held by When I Am Gone alone and is never re-presented under a partner brand.

    When I Am Gone